Because the human being is a social being, to have a full life of peace and harmony, as much between the people as between the nations, he is required to maintain excellent relations between the people, since they are the people those that handle the relations between nations. When the nations maintain excellent relations, then the commerce blooms, the cooperation increases and the costs associated with the development (infrastructure investigation, development, etc.) share. This produces prosperity and peace for the inhabitants of the nations and development for the societies. In the personal field, good relations with the relatives, the partners, the fellow workers, the neighbors and all the people produce inner peace, businesses of gaining to win, growth, happiness, security, etc. Despite history sample that in the relations, even in the best ones, from time to time appears some tensions that harm these relations.

When these tensions take place is necessary to approach these subjects of very careful form, since any false step could harm, even more, the relations. The best form to improve bad relations is avoiding that these are deteriorated. That is to say, it would have to be avoided to create situations that damage the relations. If the relations already are complicated then, in the majority of the cases, the first serious step to resort to the diplomacy. An opportune word attracts and disarms any person. If it can speak, and, speaking the problem is solved, then to speak would be the solution.

Lamentably in some cases, it is not possible to speak with the other people. For being too much I inconvenience or not as much because it is impossible, but rather painful. What to do when the other person does not wish to speak, is not close for speaking or simply it is difficult to speak for whatever reason with her? Andrew Corentt says that if you wish to improve the relations with the others, it is not obligatory to speak, it is not required to demand to them or to ask to them.