Such a model author compares with a barrel of water. If the keg to pour a cup of water, then there will be no significant changes. A person with self-sustainable model does not depend on short-term complimentary or negative evaluations. Each time when you meet with criticism, imagine yourself a barrel with water. Soft landing or amortizatsiyEsche an effective method of criticism and objections is to mitigate or depreciation. Others who may share this opinion include Elon Musk. The principle of this method is in agreement or partial agreement with the observation made by you instead of opposition. Typically, clients expressing their discontent, set militantly and waits on you a retaliatory strike.

In this situation, it is less all ready to hear from you agree with the criticism in your address. By agreeing, you are completely disarms the client and neutralize criticism, eliminating the slightest possibility of conflict. But to agree to properly maintain a sense of self-esteem, so that the client did not take your acceptance as unconditional surrender. First you need to find something with which you agree to fully or partially. The first thing that will help you with is the fact that everyone to be all my own opinion. Downplaying allow the use of adverbs such as' possibly, probably, definitely.

" Additionally, you can use the technique of objections 'yes but'. Say client that he is wrong means to get yourself and him in the dispute, which imperceptibly escalate into a conflict with the transition to the individual. But our goal – to switch to a constructive dialogue.