Sometimes the world seems unfair seller Muller talking to customers mouth complain without success. The same product out of the hands is torn, however, his colleagues Maier. It is similar to Director Schmidt. He campaigns relentlessly for his staff as a team to act is without effect. The employees of his colleagues, however, form a cohesive force.
And Board Member Salam? He also faces a puzzle. At his speech at the annual general meeting, the shareholders nod approvingly at best. Enthusiastically tell however of the performances of his predecessor. His numbers were worse. Always determine the employees of companies: other people have a much higher impact seemingly mysteriously. They draw different consequences.
\”Seller Muller attended a seminar effectively present\”. Division Director Schmidt takes part in a charisma training. And Board Member Salam? He hired an image consultant. Why? You all feel: often it depends on the Packaging\”from how much to inspire people for something. Of central importance is the spoken language. It is the robe, in which managers dress up their messages, and the instrument, with the seller carry statements. Their importance is often underestimated. Prudential addresses the importance of the matter here. Also, because many people believe: who has powerful arguments, must not care about an effective response. An illusion! Scientists have proven: what the content says one person, plays a minor role when it comes to inspire people. It is much more important how she says it, and she has the emotional relationship to the addressee. Examined to why people listen to the words of a person, is striking: good seducers have a leb – pictorial language. Their statements are free of foreign words and technical terms that the listener must translate only. Instead of teaching any communication is\”a dynamic and open process, they explain: a conversation, several people are always involved. That’s why you should Expect surprises.\” Good seducers avoid also long box sets, at the end the audience wonders: what did say of the speakers at the beginning? Evoke positive associations with good speakers and communicators is also striking: you are aware that any statement, even every word their conversation partners conjures up associations, positive or negative.